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The website is provided by iVE.ONE (“iO”, “we”, “us”), Brüsseler Str. 1-3, 60327 Frankfurt am Main, Germany []. This Privacy Statement demonstrates our commitment to the individual's right to data protection and privacy. This Privacy Policy outlines how we handle information that can be used to directly or indirectly identify an individual (“Personal Data”).

To whom it may concern

Privacy Policy

Contact and Service Inquiries

The service allows general contact or specific service inquiries to be submitted. When communicating via our service, we will process the respective Customer Data as well as additional information the respective user will provide to us (e.g. the content of the message).

We process that information in order to answer the inquiries. This processing is carried out on the basis of legal provisions which authorise the processing because it is necessary in order to process the inquiries (Art. 6 para. 1(b), (f) GDPR).

After the final answering of an inquiry, we delete the inquiry as well as information with regard to their handling within a period of three years after the end of the respective calendar year.


Cookies are text files containing information that are stored on the users’ computers. We use cookies to increase the functionality of our service and to simplify the usage of our service. Through the use of cookies, we can provide login data as a personal pre-set the next time a user visits the service, which makes it possible, for example, to store the users’ passwords.

We therefore use so-called session cookies to maintain a login session. Session cookies are small information units in which a randomly generated identification number, the so-called session ID, is stored. In addition, a session cookie stores information about its origin and the storage period. These cookies cannot store any other data. Session cookies will be deleted at the latest within a period of 24 days.

The user can consent to the use of cookies by pressing a button on the website.

The processing takes place on the basis of legal regulations which permit the processing because of the user’s consent and because it is necessary for the intended and comprehensive provision of the service and the functionalities offered thereon (Art. 6 para. 1 (f) GDPR). If you would like more detailed information on the weighing of interests, please contact one of the addresses listed under section 1.

The service can also be used without cookies. Most Internet browsers automatically accept cookies. To prevent cookies from being stored each user may select “do not accept cookies” in his or her browser settings. Please refer to the instructions of the browser manufacturer to find out how this works in detail. Already stored cookies can be deleted at any time. Not accepting cookies may however lead to functional restrictions of our services.

Used Plug-ins​

Users have the possibility on the website of iVE.ONE to book an appointment with our contact persons. iVE.ONE uses the online calendar “Calendly” to request and select an appointment. Calendly is an offer of Calendly, LLC, 3423 Piedmont Road NE, Atlanta, GA 30305-1754, United States. When the user presses the corresponding booking button, the user is automatically connected to the appointment account of one of our contacts at Calendly. After the user has chosen the appointment, confirmed it and entered the contact details and concerns, the user will receive an email from Calendly confirming the appointment.

The legal basis for the processing of the data is Art. 6 para. 1, (a), (f) GDPR. The purpose of the processing of personal data is to arrange an appointment requested by the user as well as the possibility to process the request in case of possible queries.

This data remains with iVE.ONE until you request us to delete it, revoke your consent to storage or the purpose for which the data was stored no longer applies (e.g. date of the event). Mandatory legal regulations – especially retention periods – remain unaffected.

The user has the possibility to revoke his consent to the processing of personal data at any time at In addition, we refer to the privacy policy of Calendly.​

Processing of Personal Data

  • Contact and Service inquiries 

  • Placement and cookies

  • Use of newsletter and plug-ins

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored. The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link:

You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website: Google Analytics deactivation. For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at:

Disclosure of data 

In addition to the other instances mentioned in this data protection statement, a disclosure of personal data may only occur in the following cases:

  1. To criminal prosecution authorities as well as, if necessary, harmed third parties if necessary to investigate illegal or abusive use of the service. However, this only occurs if there are specific indications for illegal use or misuse. A disclosure can also take place if this serves to enforce the terms and conditions for the use of the service or other agreements or if necessary, to assert, exercise or defend legal claims.

  2. We are also required by law to provide information to certain governmental agencies. These are the criminal prosecution authorities, public authorities that prosecute administrative misdemeanours sanctioned with fines and the tax authorities.

  3. To the extent necessary to process a request or order, and in the case of centralised or outsourced business functions, personal data may be transferred to Agora affiliates for the purposes set out above.

  4. From time to time we may rely on contracted third parties or other partners and external service providers such as IT service providers, business consultants and financial institutions to fulfil the purposes described herein or to provide our services. In such cases, personal data may be shared with these recipients.

  5. During the course of the further development of our business, it is possible that the structure of our company will change by changing the legal form, establishing, purchasing or selling subsidiaries, company divisions or parts of the company. In case of such transactions, personal data is passed on together with the part of the business which is transferred. We make sure in the case of each disclosure of personal data to third parties as described above that this takes place in accordance with this data protection statement and applicable data protection laws.

  6. Insofar as the recipients referred to in Sections 6.2 to 6.4 are entities outside the EU or the EEA, we shall ensure an appropriate level of data protection, for example by concluding appropriate contracts or on basis of appropriate certifications of the respective recipient, or ensure the applicability of an exemptions as per Art. 49 GDPR.

  7. Where processing is to be carried out on behalf of us (Art. 28 GDPR), we shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the GDPR and ensure the protection of the rights of the data subject. Processing by a processor will be governed by a contract according to Art. 28 GDPR.​

Data Subjects' rights 

Right of access: The data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed.

Right to rectification: The data subject has the right to have false personal data corrected. In case pseudonymized personal data is stored on a blockchain, a new data block with the rectified data will be stored that supersedes the previous blocks.

Right to erasure: The data subject has the right to request the deletion of personal data, for example if personal data are no longer required for the purposes for which they were collected or otherwise processed. In case pseudonymized personal data is stored on a blockchain, e.g. as a hash, the separately stored reference data that would enable to identify the data subject will be erased, so that the block remains unreadable.

Right to restriction of processing: The data subject has the right to request that the processing of personal data be restricted; in such a case, the data will be blocked for any processing. This right exists in particular if the accuracy of the personal data is debated.

Right to data portability: If we process personal data to fulfil a contract with a user or on the basis of consent, the users have the right to receive their personal data in a structured, commonly used and machine-readable format, provided and to the extent that they have made the data available to us.

Right not to be subject to a decision based solely on automated processing: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

In addition, the users may object to processing of their personal data for reasons arising from their particular situation. However, this only applies in such cases in which we process data to fulfil a legitimate interest of Agora or a third party. If the user can state such a reason and we cannot assert a compelling, overriding interest for the further processing, we will not process these data further for the respective purpose. This does not affect the other rights of objection described in this data protection statement. If users wish to enforce any of the above mentioned rights or if they have questions about how we protect or process personal data, they can contact our data protection officer via the contact details provided in Section 2. After the final answering of an inquiry, we delete the inquiry with a period of three years after the end of the respective calendar year. Users also have the right to file a complaint at any time with a supervisory authority, in particular a supervisory authority in the Member State where they are staying, working or the place of alleged infringement, if they believe that the processing of personal data concerning them is in violation of applicable data protection laws.

Deletion of personal data ​

Unless otherwise described in this data protection statement, we will only store personal data for as long as it is necessary to achieve the purposes stated herein or within the framework of an applicable statutory storage period; in the latter case, we will block the affected personal data for other processing operations.

We can delete your Personal Data only if there is no statutory obligation or prevailing right of Agora to retain it. If you request that we delete your Personal Data, you will not be able to continue to use any iVE.ONE services that require our use of your Personal Data.

Amendments to this data protection statement

We reserve the right to amend this data protection statement from time to time and make changes as to which we process personal data. The current version of the data protection statement is always available under

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